Return & refund policy at ar-raheem.store
At ar-raheem.store, we are committed to providing you with the best shopping experience. If you are not entirely satisfied with your purchase, we’re here to help. Please read our return policy below to understand your rights and options.
1. Eligibility for Returns
- Items must be returned within 3 days from the date of delivery.
- To be eligible for a return:
- The item must be unused, undamaged, and in the same condition that you received it.
- It must be in the original packaging, including all tags, labels, and accessories.
- Certain items are non-returnable, such as:
- Broken
- Personal care items (e.g., cosmetics, skincare)
2. Return Process
- Contact Us:
- Email us at [mubashraqc@gmail.com] or call [03494399765] to initiate a return.
- Provide your order number and a brief explanation of the reason for the return.
- Ship the Item:
- Pack the item securely and include a copy of the purchase receipt.
- Ship the item to the address provided, using a trackable shipping service.
3. Refunds
- Once we receive your return, we will inspect the item and notify you of the status of your refund.
- Approved refunds will be processed within [5 days] to your original method of payment.
- Shipping Costs:
- Original shipping fees are non-refundable.
- Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped).
4. Exchanges
- We only replace items if they are defective, damaged, or sent in error.
5. Exceptions
- Sale Items: Items marked as “Final Sale” or “Clearance” are non-returnable.
6. Contact Information
If you have any questions about our return policy, please contact us:
- Email: [mubashraqc@gmail.com]
- Phone: [03494399765]
Thank you for shopping with [ar-raheem.store]. We appreciate your business and are here to assist you!